Refund Policy & 7-Day Money-Back Guarantee

1. 7-Day Unconditional Money-Back Guarantee

At AlleSeller, we are committed to building the premier analytics and FinOps platform for Central European cross-border commerce. If you purchase any paid subscription plan and determine within 7 calendar days of initial activation that AlleSeller does not meet your operational workflow needs, you are entitled to a full 100% refund of your initial subscription fee without question.

2. How to Request a Refund

To initiate your refund request within the 7-day guarantee window:

1. Submit a priority support ticket directly through your Account Portal; or
2. Send an email to from your registered seller email address stating your order number.[email protected].

Refunds are processed within 2 business days and returned via the original payment method (Credit Card / BLIK / Stripe / PayPal). Depending on your banking institution, funds typically reflect in your account within 3 to 7 business days.

3. Subscription Cancellations

You retain complete control over your subscription renewal. You may cancel auto-renewal at any time with a single click inside the Customer Portal. Upon cancellation, your Pro features remain fully accessible through the end of your current prepaid billing cycle, after which no further charges will occur.